Terms & Conditions
1. Business Information
These Terms & Conditions (“Terms”) govern all services, programs, and digital products offered by The Grand Strategy Co., operated by Janine Grandjean, Geneva, Switzerland.
Email: janine@grandstrategyco.com Address: Rue de Lyon 75, 1203 Geneva
By purchasing a service, submitting payment, or otherwise engaging with The Grand Strategy Co., you acknowledge that you have read and agree to these Terms.
2. Scope of Services
The Grand Strategy Co. provides strategic business consulting, workshops, and digital products designed to help entrepreneurs and organisations clarify direction, structure operations, and strengthen growth strategies. Specific deliverables and timelines are detailed within each engagement or program description.
3. Fees & Payment Terms
All prices are stated in Swiss francs (CHF) and include any applicable taxes unless otherwise specified.
Full payment is due upfront and must be received before any services commence, materials are shared, or onboarding begins.
Accepted payment methods:
Bank transfer to the account indicated on the invoice
(Optionally) secure card payment via Stripe
Late or missing payments may suspend access to sessions, materials, or deliverables until resolved.
4. Cancellations, Rescheduling & Refunds
Sessions may be rescheduled with at least 48 hours’ notice.
Missed or late-cancelled sessions are forfeited and non-refundable.
Due to the personalized nature of strategic work, fees are non-refundable once the program or session has begun.
In exceptional cases (e.g., verified illness or force majeure), The Grand Strategy Co. may offer a one-time extension at its discretion.
5. Confidentiality
Both parties agree to maintain strict confidentiality regarding all proprietary, financial, and business information exchanged during the engagement.
Information will not be shared with third parties without written consent, except where disclosure is required by Swiss law.
6. Intellectual Property
All frameworks, documents, systems, and materials created by The Grand Strategy Co. remain the intellectual property of Janine Grandjean.
Clients receive a non-exclusive, non-transferable license to use deliverables internally for their own business.
Reproduction or distribution outside the client’s organization is prohibited.
7. Data Protection & Privacy
The Grand Strategy Co. complies with the Swiss Data Protection Act (nFADP) and the EU GDPR.
Personal data is collected only for communication, invoicing, and service delivery.
Clients may request access, correction, or deletion of their data by contacting info@grandstrategyco.com.
8. Limitation of Liability
The Grand Strategy Co.’s liability for any claim related to its services is limited to the total amount paid for the engagement.
No responsibility is accepted for indirect or consequential losses.
9. Governing Law & Jurisdiction
These Terms are governed by Swiss law.
Place of jurisdiction: Geneva, Switzerland.
Any disputes shall first be addressed amicably before formal proceedings.
10. Contact
For all questions regarding these Terms, please contact:
Email: janine@grandstrategyco.com